Privacy Policy

Privacy Policy

Welcome to Property Tax Associates (“Company,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our services related to property tax reduction and assessment appeal consulting.

By using this website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you contact us, request a consultation, complete a form, or engage our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Property address
  • County assessor information
  • Property valuation information
  • Financial or tax-related information relevant to your appeal
  • Any documents or information you voluntarily submit

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Referral source
  • Cookies and tracking information

2. How We Use Your Information

We may use your information to:

  • Evaluate potential property tax reductions
  • Provide tax appeal and consulting services
  • Respond to inquiries and customer service requests
  • Communicate regarding your case or consultation
  • Send updates, notices, or marketing communications
  • Improve website functionality and user experience
  • Analyze website traffic and advertising effectiveness
  • Comply with legal obligations

We do not sell your personal information for monetary compensation.

3. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to improve user experience and advertising performance.

These technologies may collect information about browsing behavior and interactions with our website.

Third-Party Analytics and Advertising

We may use services such as:

  • Google Analytics
  • Google Ads Remarketing
  • Meta/Facebook advertising tools
  • Other advertising or analytics providers

These third parties may use cookies or tracking technologies to serve ads based on prior visits to our website.

You can manage cookie preferences through your browser settings.

You can also opt out of certain Google advertising features through:
Google Ads Settings

4. How We Share Information

We may share information with:

  • Employees and contractors assisting with your case
  • County agencies or assessment appeal boards as authorized
  • Service providers who help operate our business
  • Technology vendors and hosting providers
  • Legal or regulatory authorities when required by law

We require service providers to maintain reasonable confidentiality and security protections.

We do not sell or rent customer personal information to third parties.

5. California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (“CCPA/CPRA”), including the right to:

  • Request access to personal information we collect
  • Request deletion of personal information
  • Request correction of inaccurate information
  • Limit certain uses of sensitive personal information
  • Opt out of certain data sharing practices

To exercise your privacy rights, contact us using the information below.

We will not discriminate against you for exercising your privacy rights.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, misuse, or alteration.

However, no internet transmission or electronic storage system can be guaranteed 100% secure.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide services
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage users to review the privacy policies of those websites separately.

9. Children’s Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a child under 13, we will take reasonable steps to delete it.

10. Email and Marketing Communications

You may receive emails or communications from us regarding:

  • Consultations
  • Service updates
  • Property tax information
  • Marketing promotions

You may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us directly.

11. SMS/Text Messaging

If you provide your mobile phone number, you may receive text messages regarding consultations, appointments, or service-related communications.

Message and data rates may apply.

You may opt out by replying STOP to any text message.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of the website after updates constitutes acceptance of the revised policy.

13. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Property Tax Associates
14900 Magnolia Blvd. #5799
Sherman Oaks, CA 91413
Phone: (800) 252-3544
Email: akogak@propertytaxassoc.com

Website: www.propertytaxassoc.com